Meet the Family: Cassie Henricks

This is our employee spotlight series where we pull back the curtain and shine a spotlight on the incredible people who make Monument Recovery a place of hope, healing, and big-hearted support. Each month, we’ll introduce you to one of our amazing team members - the movers, shakers, and difference-makers who bring their passion and personality to everything they do. Get ready to meet the faces behind the mission and hear their stories. Let’s dive in and get to know the folks who make Monument a true family!

How long have you been with Monument? 

This is a bit of a detailed story, but here it goes… 

I joined the Monument family on October 31, 2023, initially as a patient. I spent 4 months in treatment, fully immersing myself in everything I could learn to rebuild my life. After graduating on February 29, 2024, I transitioned to the role of house manager for our IOP Sober Living clients. 

Just two weeks later, I began working as a behavioral health technician (BHT) for our PHP clients. Three months after that, I was offered the chance to start doing outreach and business development, helping prepare for the opening of our inpatient treatment center. Not long after, I also took on the role of admissions coordinator. 

It’s hard to believe, but I’m almost at the one-year mark of being part of Monument Recovery. To me, though, it feels like I’ve been here for much longer.

What inspired you to work in the field of substance abuse treatment? 

Going to treatment didn’t just save my future—it gave me the peace I had been desperately searching for. I wanted to share that same chance at a new life with others, just like it was given to me.

I didn’t just want to work in substance use treatment; I wanted to bring the same compassion, love, and understanding that was shown to me into the work I do every day.

What do you find most rewarding about working at Monument? 

So many things, honestly. First and foremost, it’s the incredible people I get to work with every day. They’ve become my family, and I know I’ll carry these relationships with me for the rest of my life.

Secondly, it’s the opportunity to help so many people find their way into treatment—whether it’s our program or another one. The gratitude I receive in return is truly unmatched.

How do you motivate yourself and stay positive in challenging situations? 

Challenges are where I thrive. Without them, I wouldn’t feel motivated. I love the grind, tackling tough  situations, and finding solutions to obstacles that might stop others from moving forward. It’s those moments that push me to keep going and grow.

What is a personal value or belief that you bring to your work?

I believe being an alumni is a key value I bring to the table. When I talk to people—whether it's on the phone or in conversations with current clients—sharing my own experiences at Monument Recovery really adds authenticity to my message.

I also hold onto the belief that we’re all in this together. It’s easy for me to remember what it was like to be in their shoes not too long ago, and that allows me to truly relate to the challenges they might be facing as they find their footing in newfound sobriety.

What’s one thing your coworkers might be surprised to learn about you?

There aren’t many things my coworkers don’t know about me—I’m pretty much an open book, and I love to talk. One interesting thing about me, career-wise, is that this is the first time in my adult life I haven’t been self-employed. I’ve always been my own boss. I think this directly influences my work ethic today in the position I hold. It’s the perfect mix of having the freedom to create my own schedule while being part of such a fantastic company.. 

What’s the best advice you’ve received in your career, and how has it shaped you?

I’ve received a lot of great advice from JP. He’s been the one to guide and train me in this position from the very beginning. Some of the best lessons he’s shared with me are, “Be of service and always ask how you can help others” and “Treat other companies the way we would want to be treated.” These principles have been a big part of how I’ve gotten as far as I have, and they help me stay aligned with our company’s values.

If you could share one piece of advice with someone entering this field, what would it be?

Remember, you’re working with people during some of their lowest moments. Treat everyone with the same compassion and grace you would want for yourself. And a big one—don’t forget to give your personal life the attention it deserves. Whether it’s your sobriety, family, personal interests, or anything else, it’s important to stay balanced between your personal life and work.

In three words, how would you describe yourself?

Confident, personable, and determined.

Any fun facts or hidden talents you’d like to share?

I’m pretty fluent in Spanish. I started learning it at a young age and have kept it up throughout my life. I can read and write it too. I remember the first admissions call I took in Spanish—JP was like, “Uh, what? You know Spanish?” It was pretty funny. Now, he’s completely used to it and doesn’t even bat an eye when I switch to Spanish.